Released on: February 8, 2008, 8:13 am

Press Release Author: Andre Puchta

Industry: Consumer Services

Press Release Summary: The Berlin auction house DubLi calls for the creation an
e-commerce customer executive council from March, 2008. It aims to improve the
quality of customer service in the e-commerce industry. But website usability should
also be a topic for the council, which will be composed of representative consumers
from all sixteen federal states.

Press Release Body: BERLIN. - The Berlin auction house DubLi calls for the creation
an e-commerce customer executive council from March, 2008. It aims to improve the
quality of customer service in the e-commerce industry. But website usability should
also be a topic for the council, which will be composed of representative consumers
from all sixteen federal states.



Moreover, it will include Chief Operations Officer (COO) Dennis Hoffmann and Vice
President Michael Hansen as well as leading business experts.
"Consumers from every region, from different professions, young and old are sought
after", says DubLi managing director Jesper Sjölund.



The council will meet biannually under the direction of COO Dennis Hoffmann in the
German capital, explained the world-wide trading portal. It should familiarize
itself with customer perspectives and benefit from their recommendations. Suggested
topics will include e-commerce contact, product and service quality and customer
service itself, along with future prognosis.



Dennis Hoffmann considers the initiative to be part of DubLis' campaign for
\"Trustworthy E-Commerce\" - one of the primary goals of DubLi.



Web Site: http://dubli.com

Contact Details: Fanny-Zobel-Straße 11
12435 Berlin
Deutschland